Privacy Policy

This Privacy Policy explains how Regal 38i83 Ltd (trading as ONE by ON3) collects, uses and protects your personal data in accordance with the UK GDPR and Data Protection Act 2018.

Data Collected

We collect identity and verification data (name, email, photo, skills), profile information, listing and community content, wallet/points records, communications, and technical usage data.

Purpose

To verify members, operate the marketplace and community, process wallet/points records, provide support, ensure security, and comply with legal obligations.

Legal Basis

We process data under contract, legitimate interests, legal obligation, and consent (e.g. marketing and non-essential cookies).

Cookies

We use necessary, analytics, preference and marketing cookies. See our Cookie Policy for detail and to manage preferences.

Data Sharing

We share data with service providers under contract, with other members as part of listings and community features, and with authorities where legally required. We never sell your data.

International Transfers

Where data is transferred outside the UK, we rely on adequate safeguards such as UK International Data Transfer Agreements or standard contractual clauses.

Retention

We keep data only as long as necessary for the purpose, to comply with law, or to resolve disputes. Verification data is retained for the life of the account plus legal retention periods.

Security

We apply encryption, access controls, audit logs and monitoring. No system is fully secure; we follow industry best practice to protect your data.

User Rights

You have rights to access, rectify, erase, restrict, port, object, and withdraw consent. Exercise these via our GDPR Centre.

Contact Details

Contact our Data Protection team at onebyon3support@regal38i83.com.

ICO Complaints

You may complain to the Information Commissioner’s Office (ico.org.uk) if you are unhappy with our handling of your data.